Legal

Terms of Service

Effective June 15, 2026

These Terms govern your use of the AI phone-receptionist software and website (the “Service”) provided by Elora AI LLC (“Elora,” “Elora Voice,” “we,” “us”). By using the Service you agree to these Terms.

The Service

Elora Voice provides an AI receptionist that answers inbound phone calls for your business, taking messages, answering questions, capturing bookings and orders, and sending summaries and notifications.

Accounts & eligibility

You must be 18+ and provide accurate information. You are responsible for activity under your account and for keeping your credentials secure.

Subscriptions & billing

The Service is billed as a recurring monthly subscription with included call minutes; usage past the included amount is billed as per-minute overage. Payments are processed by Stripe. Plans renew automatically until cancelled. You may cancel anytime; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by law.

SMS / text messaging program terms

Program. Elora Voice Notifications. By opting in, you agree to receive service-related text messages from Elora Voice, such as call summaries, appointment and order confirmations, and account notifications.

Message frequency. Frequency varies based on your call and account activity.

Cost. Message and data rates may apply, per your mobile carrier plan.

Opt out: reply STOP or UNSUBSCRIBE to any message to stop receiving texts. You will receive one confirmation message and no further texts.

Help: reply HELP to any message, or contact info@eloravoice.com.

Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages. Elora is not responsible for delays, failures in delivery, or other issues arising from the transmission or receipt of text messages.

Consent to receive messages is not a condition of purchase. For how we handle mobile information, see our Privacy Policy.

Your responsibilities

If you use the Service to message your own customers or callers, you are responsible for obtaining all legally required consent (e.g. under the TCPA) before those messages are sent, and for complying with applicable laws. You will not use the Service for unlawful, deceptive, or abusive purposes.

Intellectual property

The Service, software, and brand are owned by Elora AI LLC. You retain ownership of your business data; you grant us the rights needed to operate the Service for you.

Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee the Service will be uninterrupted, error-free, or that AI responses will be accurate in every case.

Limitation of liability

To the maximum extent permitted by law, Elora AI LLC is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid for the Service in the three months preceding the claim.

Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or non-payment.

Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Changes

We may update these Terms; changes take effect when posted, and we will update the “Effective” date above.

Contact

Elora AI LLC, Katy, Texas, USA: info@eloravoice.com.