The restaurant answering service that picks up when your staff can't.
It's 7 p.m. on a Friday. Your host is seating a six-top, the kitchen is slammed, and the phone is ringing. On the other end is a takeout order or a reservation for next weekend. Elora is an AI receptionist for restaurants. She answers every call, day or night, takes the order or the booking, and texts you a summary the moment the call ends. She's live the same day, after about 15 minutes of your time.
The dinner rush is when you lose the most calls
The average restaurant misses 32 percent of its calls between 5 and 8 p.m., and only one in three of those callers tries again, according to QSR Magazine. That window is exactly when phone orders are worth the most. Elora answers while your staff stays on the floor. She takes the takeout order item by item, books the table, and sends you the details by text. Nobody on your team has to stop moving.
Prep, close, and Mondays shouldn't go to voicemail
Calls come in at 10 a.m. while you're prepping and at 10:30 p.m. while you're counting the drawer. Those calls are tomorrow's covers. Forward your missed and after-hours calls to Elora and keep your number exactly as it is, or take a new local number. Plans start at $49.99 a month for 200 minutes, and you can cancel any month. Either way, every call still ends as a text on your phone. Shopping around? See how Elora stacks up against the restaurant-only options in our Loman.ai vs Slang.ai comparison.
Spanish-speaking callers get the same welcome
If a caller starts in Spanish, Elora switches to Spanish, automatically, mid-sentence, with no menu to press. She also speaks Chinese, Japanese, Nepali, and Hindi. The whole neighborhood can call your restaurant in whichever language they think in, and the order details arrive in your text recap just the same.
What Elora handles for restaurants
- Takeout and pickup orders, item by item, from your actual menu
- Reservations with name, party size, and time
- Menu questions (prices, dishes, what comes with what) using your own menu
- Hours, location, parking, and holiday schedules
- Catering and large-party inquiries, captured as detailed messages
- Urgent calls transferred straight to you or your manager
- A text summary to your phone after every call
- Automatic Spanish, Chinese, Japanese, Nepali, and Hindi
Common questions
01Can Elora really take orders from my menu?+
Yes. She answers from your menu, your prices, your hours, and your policies, not a generic script. If a caller asks what comes with the lunch special, she knows, because you told her during setup. When the menu changes, you update what she knows.
02Will she keep up on a Friday night?+
Every call gets answered, even at peak. That's the point. And if a big week pushes you past your plan's minutes, calls keep getting answered at $0.39 a minute. The service never cuts off in the middle of a rush.
03Do I have to change my phone number?+
No. Keep the number on your window, your menus, and your Google listing. Forward missed and after-hours calls to Elora, or take a new local number, whichever fits how you run.
04What happens to the reservations she takes?+
Each one lands on your phone as a text the moment the call ends (name, party size, time, callback number) so you or your host can drop it straight into the book without replaying a voicemail.
Hear her take an order yourself. Then she's on your phones tonight.